@cjp160 can you please try with the new Creo 1.2.2 version and CreoPlayer 1.2.7?
Please note that a definitive fix will appear in mid January.
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5 years ago
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@marco I ran it last night using just HTTP and the issue seems to be back. That version was working fine with the beta build you sent me and CreoPlayer 1.2.6 but with the latest build and CreoPlayer 1.2.7 it crashed overnight.
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@cjp160 the issue is due to the memory warning sent by iOS to the app and ignored in the 1.2.7 build (the GC was disabled). We already fixed the issue in our internal build but we cannot release it because it contains all the new code that will appear in the next major version that will be launched in mid January. Not sure at this point about the best way to assist you. The only option would be to back port all the changes to the current 1.x public version or to open to all the user the current internal beta version.
Can you wait up until mid January for your app? I assure you that it will not crash in the newer release. -
@marco I built the app using the latest 1.2.2 Creo and uploaded it to TestFlight. So far the tests are working and there hasn't been a crash. Does that make sense based on your knowledge of the problem?
Waiting until mid-January is really not ideal because we'd like to launch this product within the next week. Hopefully we could find another option if the crash persists.
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@cjp160 we fixed several VM related issues in the 1.2.2 build so it makes a lot of sense that your crash has been fixed.
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@marco unfortunately my tests using a TestFlight build ended up crashing. Is there a way to add the building issues to the beta version of Creo (15596) you sent me in this thread? That version worked without crashing.
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@cjp160 can you please share your project with me so I can test it on a real device with the latest internal Creo version?
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Deleted 5 years ago by cjp160
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@cjp160 test started with the new version. I'll let you know as soon as I can.
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@cjp160 after more than 15 hours of continuos testing I can confirm you that the latest version worked perfectly without any crash.
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@marco that is great news! Is there any way to get that version sooner than mid-January?
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@marco any update on this?
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@cjp160 unfortunately we can't provide a version before mid January. This new upcoming version will be a huge major upgrade and we are not ready to release it now.
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@marco Do you have a more precise date of when the update will be released? We'd like to plan our launch around it. Thanks!
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@cjp160 the official release date is set to January 15th.
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Hi @marco - just wondering if the release is still scheduled for today? Thanks
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Yes @cjp160 just few hours of delay, so it will probably be tomorrow.
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@cjp160 we are already ready to launch the new version but we'll probably have to delay it by another day. I am sorry for the troubles we are causing to you.
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Thanks for the update @marco. Would it be possible to send me the version as it stands now so we can start our testing?
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@marco I tried running my app with Creo 2.0 and CreoPlayer 2.0 and the app still crashed (after 5.5 hours). I was running making HTTPRequests using HTTPS, and the version you tested used normal HTTP. Is there a possibility HTTPS still has a memory leak? I'm running the test again now using normal HTTP calls.
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